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Financial institutions have started to give a serious look at the small & medium enterprises segment due to issues like global economic slowdown and
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Cash management is evolving and gaining value in many countries across the world. Specifically, a lot of attention is being paid to the cash manageme
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As banks adopt multi-delivery channels in response to customer demands for greater convenience and lower costs, the wireless channel has seen growing
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In the age of the Internet, we can access the Web and get to-the-minute updates of events as they unfold anywhere across the globe. This is the age o
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In this increasingly demanding world, banks are traversing a rocky road and need every deposit that a customer may make. They face both economic and
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There is a billion-strong globally distributed market actively seeking financial services which remain largely unattended to. These prospective custo
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The retail banking industry accounted for a dominating 57 percent of global banking revenues till recently. Boston Consultancy Group expects this tre
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The flat world dynamics today are increasingly enabling large global competitors, who are nimbler, innovative and more cost effective, to play in any
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A new billion-strong segment is slowing emerging today which is increasingly catching the attention of banks worldwide. This segment includes those u
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Managing customers is of prime importance and this realization has placed customer management at the core of all other strategies that are being devi
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China’s banking sector is growing enormously akin to the country’s economy. It has been estimated that 30% of future growth and profitability will co
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Today, every major bank has invested largely in IT or has lined up plans for major investments. Banks look towards IT to improve productivity, operat
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Globalization, demographics, technology and regulation – these factors have made the world a flatter place. Banks need to achieve a shift in their st
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As banks reap the benefits of non-branch service delivery channels that came of age in the recent past, their quest to expand reach via innovative of
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The growing banking industry needs greater agility to address challenges such as vulnerability to economic cycle vagaries, transient customer loyalti
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Shifting economic conditions and rapidly evolving IT strategies along with mergers and acquisitions have left few banks with an appetite to untangle
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Business processes control and describe how business is conducted internally and externally in terms of data and information flow, and also details t
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